DEPOSITS

Require a deposit of 50% within 24 hrs of booking. The remaining 50% will be paid at the treatment.

CANCELLATIONS AND MODIFICATIONS

Due to COVID,our cancellation policy has temporarily changed. Please give much notice as possible if you need to cancel due to sickness. Your time is set aside to you it could be difficult to fill last minute vacant spots and this affects the therapist as well as other clients.

We can reached by phone or email and will respond in order to confirm the reschedule or cancellation. If you are not home when we arrive for your scheduled appointment you will forfeit the deposit. Note that no more than 2 consecutive notifications for the same appointments are allowed. After 2 consecutive changes are made, the deposit will be forfeited. In the event that we have not been notified and you or someone else in the house is sick when we arrive, we will need to reschedule and you deposit will forfeit. If we are sick or presenting any COVID symptoms, we will give as much advance notice as possible and we will reschedule your appointment.

SAME DAY BOOKING

These are not often available. If you do book the treatment on the same day, it is consider set and a full amount will be paid at the time of booking via e-transfer.If any changes to cancel or modify the treatment are made the full amount will not be refunded.

LATENESS

If you are running late or taking time to get ready, we allow a few minutes of buffer and will do our best to adjust without compromising our next client appointments. Otherwise, the time will count into your session time, and the treatment will be shortened with regular fees applied.

If we are running late you will receive your full treatment time.

INCLEMENT WEATHER

In the event that the road conditions are poor and driving is not advised, we will give you as much advance notice as possible and reschedule your treatment to the next available date.

INFORMED CONSENT

I understand that the massage, FST, or other manual therapies that I receive are provided for the basic purpose of relaxation, stress reduction, and relief of muscular tension. I further understand that the treatment should not be construed as a substitute for medical examination, diagnosis, or treatment. I understand I should see a physician, chiropractor, or another qualified medical specialist for any mental or physical ailment that I am aware of.

I understand that massage therapists are not qualified to perform skeletal adjustments, diagnose and/or prescribe and that nothing said in the course of the session should be construed as such.

Because massage and other modalities are contraindicated under certain conditions, I affirm that I have stated all my known medical conditions and answered all questions honestly. I agree to keep the therapist updated as to any changes in my medical profile and understand that there shall be no liability on the therapist’s part should I fail to do so.